Refund policy

Our Commitment to You

Thank you for choosing Ka-Nak. We are honored that you’ve invited our craftsmanship into your home.

Because we curate and craft our pieces with sustainability and longevity in mind, we currently do not offer free returns or exchanges. We encourage you to carefully review dimensions and product details before making your purchase. Please note that all custom-ordered items are considered final sale.

Our Quality Guarantee

We stand behind the pieces we create. If your item arrives damaged or does not meet our high standards of quality, please contact us at support@ka-nak.com within 48 hours of delivery. We are committed to working with you to remedy the situation as quickly as possible.